FAQ
What is the user data deletion process?
Please email support@santafecap.com for user data deleteion.
Why are my prompts sometimes restricted saying it is illegal?
Due to sick perverts abusing the platform generating illegal content, there are highly sensitive filters for illegal content. If you have good intentions but somehow getting flagged, please try to re-word the prompt as best you can. We are unable to turn down the sensitivity of the filters.
HELP! I purchased and did not see updated credit balance!
Did you use the same email address that was used to log into the website for payment? It should have been pre-filled for you on the payment page. You must use the same exact email because this is how you are identified on the website. Please email support@santafecap.com to allocate the credits correctly.
Why is NSFW not permitted to be public?
This is because the payment processor Stripe forbids any NSFW content. However you own the content and please feel free to do as you wish on other platforms!
Do I own the images that are generated on this website?
All images are generated by open source community models and you own all rights to your content without any restrictions.
Why does content generation sometime take a long time?
Each content generation requires GPUs to be scheduled and used. Depending on how many people are actively using our vendors, sometimes there may be slowdowns.
How do I create good prompts?
All models are built on foundational LLM models using various diffusion methods and therefore prompts will follow similar patterns. Please check out Microsoft Image Prompt 101 to start learning.
I still have more questions?
Please email support@santafecap.com for any additional questions. We are here to help.